Customer Service Needs a Revamp

 

Today I called Bell Canada’s support line and spoke with Marisol.  The objective of the call was to straighten out a billing issue for their satellite TV service.

So, the account is not in my name, but the email address associated with it is mine – clearly – as it’a from my kylestubbins.com domain. I understand Bell canot discuss someone else’s account with me, but listen to my request.

This post is about how impersonal customer service has become.

 

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Canada Post Bogus Delivery Attempt Caught On Camera

Canada Post logo

 

I don’t really like posting just to post negative stuff.  I really dislike wasting my time, but sometimes it just gets under my skin so much that I have no choice.  This IS a rant about Canada Post, so be forewarned if you choose to read on!

What’s it all about?

Canada Post Bogus Delivery Attempt

It’s about a driver who made no attempt at all to deliver my package and had assistance at the Canada Post depot in trying to conceal it.  To make matters worse, a formal complaint with Canada Post resulted in “Sorry, not much we can do about it.”.

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Welcome back

Hello, and welcome back to KyleStubbins.comkyle_s4h_avatar! Reading the last posts I put up here, I have a lot of updating to do! It’s been a while since I’ve posted here, so let’s get the ball rolling.

I put this site up originally because it always makes me happy when I can help someone learn through my experiences. I learn a lot from those who post on the internet – I’m just trying to pay if forward.

What can you expect to find here in the near future? All kinds of interesting things, such as cars, computers, electronics, programming, Android, WordPress and anything else that flows through my head.

So, I think I’ll make this post short and sweet, instead of trying to update you here, with the last four years. I’ll be making a few posts over the next few days to update you on some of my past posts and projects. Then, we’ll get into the current stuff.

I have just converted my site over to WordPress, from Drupal, so please bear with me while I learn a new system and spend a little time setting it up properly. I’ve got a few issues to deal with, mostly in redirecting old URLs to new ones.  If you have any tips on setting up WordPress, or have found issues with the new site, your comments are welcome and appreciated!

Kiddies, go away

If you peruse the forums on the internet, I’m sure you’ve run into some loser who still thinks it’s cool to speak “leet” and/or broken english.

“How r u all ^__^” is one that I ran into this morning.

Is it too difficult to type “How are you all?” And how much help do you think you’re going to get asking questions in that form? I could see it if you were on a site for 8 year olds, talking about Sponge Bob or something, but when you get with grownups, you act like it or get ignored.

Grow up, or go away.

And that’s my rant for the day! 😉

A great analogy

It’s not mine, but I can’t disagree with it — and am passing it on.

I bought a bird feeder. I hung it on my back patio and filled it with seed. What a beauty of a bird feeder it is as I filled it lovingly with seed. Within a week we had hundreds of birds taking advantage of the continuous flow of free and easily accessible food.

But then the birds started building nests in the boards of the patio, above the table, and next to the barbecue.
Then came the poop. It was everywhere: on the patio tile, the chairs, the table…everywhere!

Then some of the birds turned mean. They would dive bomb me and try to peck me even though I had fed them out of my own pocket.
And other birds were boisterous and loud. They sat on the feeder and squawked and screamed at all hours of the day and night and demanded that I fill it when it got low on food.

After a while, I couldn’t even sit in my own back garden anymore. So I took down the bird feeder and in three days the birds were gone. I cleaned up their mess and took down the many nests they had built all over the patio.
Soon, the back yard was like it used to be ….. Quiet, serene and no one demanding their rights to a free meal.

Now let’s see….. Our government gives out free food, subsidized housing, free medical care, and free education and allows anyone born here to be an automatic citizen.

Then the illegals came by the tens of thousands.
Suddenly our taxes went up to pay for free services; small apartments are housing 5 families; you have to wait 6 hours to be seen by an emergency room doctor; your child’s 2nd grade class is behind other schools because over half the class doesn’t speak English.

Corn Flakes now come in a bilingual box; I have to ‘press one’ to hear my bank talk to me in English, and people waving flags other than the maple leaf are squawking and screaming in the streets, demanding more rights and free liberties.

Just my opinion, but maybe it’s time for the government to take down the bird feeder.

If you agree, pass it on; if not, continue cleaning up the poop!

Insects, feces found in contraband cigs

Wow! I don’t know how I missed this article, back in May of ’07 — I’m just glad I quit smoking!

Insect eggs, dead flies, mould, even human feces have turned up in contraband cigarettes and tobacco seized in B.C. in the past year.

“You never know what you’re smoking,” notes Cpl. Norm Massie of the RCMP’s Border Integrity Unit. “People think cigarettes are cigarettes are cigarettes. That’s not true.”

Grandma wins again!

My GrandmotherThe Ancaster Fair was on this weekend past — and I am happy to announce that my grandmother won many prizes, yet again, this year! I’m always happy to see this time of year come around — it’s the time when grandma drops off many delicious, homemade pickles, salsa, fruit and preserves. My mouth watered just walking around the fair and snapping pics of all her entries! 🙂

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We don’t need MORE laws

Caledonia — we don’t need any more laws, By Arthur Weinreb (CFP);

Ontario PC leader John Tory recently went to the besieged southern Ontario town of Caledonia that has been subject to a native occupation for the past year and a half and announced that if his party forms the next government he will strengthen the province’s trespass laws. Tory vowed to increase the fines under Ontario’s Trespass to Property Act to $2,000 for individuals and $25,000 for groups. The Act would cover not only those who trespass on someone else’s property but would include those persons who organize or finance such occupations. This was in keeping with Tory’s previous statements that civil remedies for those who are adversely affected by illegal occupations need to be used. This is bound to scare the occupiers; they’ll have to go to Ottawa to get more money to pay their fines.

If modern day society has any problem regarding laws it is that we have too many laws. In our current nanny state existence, almost every aspect of peoples’ lives is regulated to death. Even on their own property, people are prevented from cutting down their own trees and using pesticides to kill weeds. If anything, we need fewer laws, not more.

[…]

Let’s enforce current laws before we think about imposing new ones.

 

Abuse of Power (UPDATED)

Just another example of the abuse of power.

Here we have a Ministry of Transportation Ontario Motor Vehicle Enforcement Officer who has used his status to park illegally. And for what? To do his grocery shopping. This was taken in a mall on Hurontario North in Brampton, Ontario (around the 10906 range), — Sept. 20, 2007 around 2:00pm EST.

 abuse_092007_01a abuse_092007_01b

abuse_092007_01c abuse_092007_01d

If you wish to voice your displeasure in seeing this type of abuse, you can contact the MOT here –> http://www.mto.gov.on.ca/english/feedback/minister.htm.

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